Quality Policy

The organization New Trading NS LLC - Food Tank Cleaning, Zmajevo is committed to the development, implementation and continuous improvement of the Quality Management System (QA), Food / Feed Safety (FS), Safety and Health at work (Safety & Health-S&H), Environment-E, Security-Sec and Corporate Social Responsibility.

We consider the quality of the work process as the basis for competitiveness and success in the market in the field of road transport and washing of tanks for transportation of food and animal feed and products in contact with food intended for use in the food industry.

Our policies and goals are:

• • Meeting the requirements of clients and end users for the high quality service provided within the agreed deadline;
• • Developing long-term collaboration, improving communication and sharing experiences with suppliers.
• • Continuous work on improving the quality and safety of our services through the implementation of integrated management systems and special standards and international guidelines-ISO 9001, HACCP, SQAS and EFTCO
• • Implement national and EU directives and directives in the areas of business, food / feed safety, environmental protection, occupational safety, safety and corporate social responsibility
• • Application of good hygiene (GHP), good manufacturing practice (GMP) and HACCP principles in the implementation of tank cleaning services, through the use of modern materials intended for use in the food industry with consistent application of environmental principles and good practices in quality control and emissions to water, land and air
• • Identification of hazards and risks for occupational safety and health and continuous training through the application of Behavior Based Safety (BBS) principles to increase safety and reduce the likelihood of incidents occurring during the implementation of transport and tank cleaning services.
• • Full commitment to ban alcohol and drugs through constant use and regular checks to ensure that this ban is consistently respected by all employees.
• • The safety of products, employees, equipment and the confidentiality of information from theft, unintentional destruction and / or incidents are ensured through the identification of security risks, the definition of security measures, and the application of surveillance and access control equipment. All employees are required to follow the information security and confidentiality instructions in the documentation and during the exchange via IT equipment.
• • Continuous work on the development of plans for reducing the environmental impact during the implementation of business activities through the implementation of proactive measures for rational and efficient use of resources (fuels, electricity, water…), reducing pollutant emissions into the air and procurement of state-of-the-art types of transport and equipment for washing tanks
• • Continuous training and training of employees to acquire new knowledge and raise awareness of all employees about the importance of implementing quality management systems, product-food / feed safety, safety and health at work, environmental protection, safety and socially responsible business
• • Cause analysis, reporting of nonconformities related to quality management systems, product-food / feed safety, occupational safety and health, environmental protection, safety and socially responsible business, and defining measures to reduce the risk of such and / or similar nonconformities.
• • Consistent respect for human rights, the provision of working conditions, respect for hours worked, the prohibition of discrimination, freedom of employment and the prohibition of work of people below the minimum legal limit are the basis for the advancement of the world around us, which has its human, social and environmental dimension through socially responsible business.
• • Implementation of good HRM practices that promote human rights and equal opportunities in employment, work and development, regardless of gender, national origin, religious orientation.
• • The highest standards of business ethics (prohibition of bribery, corruption, conflicts of interest, fraud, money laundering, anti-competitive practices, etc.) must be observed when conducting business activities. Under no circumstances should an employee offer, offer or promise any inappropriate financial or other compensation to a public and / or private employee in order to receive preferential treatment or business benefit, or to accept such compensation.
• By achieving the set goals, we are constantly improving the working efficiency and financial potential of New Trading NS LLC - Food Tank Cleaning, Zmajevo, in the interest of the owners, all employees and the community at large.

Zmajevo, 05.11.2019

CEO

Marko Hristić